Return requests can only be made for items that have been listed with CLOC for a minimum of four months. Items requested to be returned will be available within three business days of the initial request. Please note items can only be picked up at CLOC's head office Monday through Friday 10am - 6pm. Pick up instructions will be provided once return request has been processed.
In order to help us efficiently process your return request please provide the following information when making a request:
- Consignor account number as shown on your itemized inventory list. This number can also be found in your consignor portal
- A brief description of the item including the brand name.